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Complete Pool Controls goal is to offer all of our partners a complete solution for treating, dosing and testing water.


"Quality products, recognised brands and fully supported with professional marketing"

Barnsley Hot Tubs

Gold Horizons - Cutting Edge Water Treatment Technology

Gold Horizons

Our Gold Horizons range is here and ready for your pool and hot tub customers; pre-orders have been packed and despatched.  The Gold Horizons spa fragrance range will be ready for despatch at the end of April. 

Gold Horizons - arriving
Gold Horizons - arriving

Gold Horizons is an innovative, speciality range and we have a wide choice of marketing support available for our dealers.  All of the products are listed in the 2014 brochure and a Dealer Chemical Manual is also available listing the complete range as well as application and dosing instructions.

Water Treatment Specialists

We have an exclusive partnership with international water treatment specialists HaloSource Inc.  The agreement with US-based HaloSource Inc, a global developer of clean technologies for water purification, allows us to bring innovative products and solutions to the UK market under our new brand Gold Horizons. Designed to improve performance and deliver greater convenience, the cutting edge products in the new range include 'throw and go' pre-measured soluble sachet technology, environmentally friendly water clarifiers and heat retention pool products.

CPC - HaloSource
CPC - HaloSource Partnership

Environmentally Friendly - Recycled Crab Shells

This is the first time that such a wide range of these unique products will be available to UK customers.  Fully compliant with UK and European legislation and offered with UK weights, the products include liquid solar heat loss preventers that create films on pool surfaces to protect against evaporation losses and natural clarifiers based on Chitosan, a product extracted from recycled crab shells and other crustaceans with proven flocculating and coagulating properties.

Environmentally Friendly
Environmentally Friendly

Marketing Material for Gold Horizons

  • Gold Horizons Stands (brand new and tailored specifically for the GH range)

  • Mighty Pod Countertop Display Unit

  • Full Colour Brochure

  • A2 Showroom Posters (3 different styles available)

  • Clip Frame for A2 poster

  • Vinyl Banner

  • Countertop A4 poster (3 different styles available)

  • Dealer Chemical Manual

All of the marketing available will be shown in our Spring Newsletter, which is due out shortly. Please contact us if you would like further information.




Pool Water Treatment Advisory Group - Polyaluminium Chloride PAC Dosing

What is continuous flocculation?

Continuous flocculation is a process of binding impurities in the swimming pool water into larger particles which are not big enough to be trapped in the filtration system.

It is strongly recommended by the Pool Water Treatment Advisory Group and importantly it is a highly effective method of dealing with chlorine resistant infections such as cryptosporidium (a highly infectious organism that causes chronic cases of severe diarrhea).

Flocpac Super is the perfect product to be administered via the Flocdos + pump.

The product is ready to use and system is designed to take the chemical directly from its supply container.

The product is dosed at a rate dependent on the pool flow rate i.e. if a pool has a filtration flow of 100m³/hr the dose rate is 0.1 to 0.3ml/m³/hr.  Therefore the dose rate should be 10-30ml/hr i.e. 240-720ml/day or 1.7 - 5 litres per week.

Flocdos - Installation
Flocdos - Installation


Installation Details

  • one system require for each pool.

  • no system should be fitted to the pools with high rate sand filtration.

  • only for use with sand filters.

  • injection of product should be pre-filter.

  • injection point should be at least one metre from the filter inlet, and as far away as possible form the filter inlet.

  • ideally, injection point to be no more than 1.3m from floor but at least located at a manageable height.

  • auto controller sampling should be pre floc injection.

  • injection runs should be sheathed and as short as possible.

  • pressure switch should be fitted psot filter and set to operate when filter pumps go down of any reason.

  • product FlocPac Super to be taken directly from carbuoy and not diluted.

Polyaluminium chloride (PAC) dosing


The Pool Water Treatment Advisory Group released the following new technical note in February 2014:

A PWTAG Technical note 24
February 2014

Continuous coagulation with polyaluminium chloride has long been recommended by PWTAG – especially in the light of the threat fromCrytposporidium. Like all coagulants PAC works by extracting and then clumping together dissolved, colloidal and suspended matter. The resulting floc is then trapped on the filter.

This note clarifies the application and dosing rates for the various different grades of polyaluminium chloride being sold in the UK.

Filtration through a porous medium such as a sand bed is an efficient and cost effective means of reducing water turbidity. But sand filters are very limited in their ability to remove Cryptosporidium. Research at Swansea University for PWTAG in 2004 demonstrated the importance of coagulation in filtering out Cryptosporidium oocysts. Without coagulation removal rates in a single pass of a medium-rate filter were about 50%. This was dramatically improved, to over 90%, by dosing polyaluminium chloride.

Dosing rate
PAC is directly and continuously dosed from the containers in which it is delivered at a rate of about 0.1ml/m3 of the circulation flow. (It is very important that it is not diluted with water as it will form a gel.) This must be mixed as evenly as possible throughout the water flow.

Where to dose
Following dosing, coagulation of pollutants happens quite quickly. Flocculation is a slower process, where the coagulated particles come together in flocs, so it is important that there is sufficient time before the water reaches the filter media. At least 10sec is recommended, at a flow velocity not exceeding 1.5m/sec. This can normally be achieved in the space in the filter above the filter media. But to ensure the best possible mixing, PAC should be injected as far before the filters as possible – but after the place where the sample for the chemical controller is taken.

How to dose
For a pool with a capacity of 450m3 (100,000 gallons) and a turnover period of 2 hours the circulation rate is 225m3 per hour. The PAC dosing rate for this pool would be 22.5ml per hour. This is a very small quantity (two and a quarter 10ml test tubes per hour) and is difficult to dose accurately.

Most chemical dosing pumps used for dosing the other chemicals used in swimming pools are not capable of adding this small quantity accurately and continuously. The most suitable type of dosing pump is a peristaltic pump.

Different grades of PAC
PWTAG  recommends a normal dosing rate of 0.1ml/m3 of the total flow rate, which it has also described as 0.005ml/m3 as aluminium. There are now a number of different grades of PAC with aluminium concentrations between 9.5% and 18%. The concentration of aluminium is not the only consideration when selecting a grade of PAC to use. (If it was, PWTAG would be recommending the much cheaper alum – aluminium sulphate.)
Commercially available PAC products are characterised by their degree of basification – ie the concentration of hydroxyl groups (OH) relative to aluminium ions. PAC products can be in the range of 5%-65% basicity. As a general rule, the higher the basicity, the higher the polymer content and thus cationic charge density and efficiency. Higher basicity products have a lower aluminium content but are more efficient in clarification of water (ie turbidity/suspended solids removal). Because there is less  aluminium content there is less aluminium in the backwash water. Furthermore, aluminium residuals are minimised.
The lower aluminium content products have a higher basicity, so the best advice that PWTAG can give is to use the same dosing rate for all grades of PAC, that is 0.1ml/m3 of the total flow rate.

1 PAC should be dosed as far upstream of the filters as possible, but after the chemical controller's sample point.
2 PAC should be dosed continuously using a peristaltic pump.
3 All grades of PAC should be dosed at a rate of 0.1ml/m3 of the total flow rate.


Source: http://www.pwtag.org/

Link to article: Pool Water Treatment Advisory Group - Polyaluminium chloride (PAC) dosing.

Commissioning An Outdoor Pool in Spring

Spring has sprung and that means it's time to start opening outdoor pools; here are a few hints and tips to help you.  If you have any questions about your pool then please leave a comment below and we will be happy to help.

Mr Sun Spring
Mr Sun Fun ~ Spring 

  1. Ensure that the pool water level is close to the top of the pool to give sufficient water to be able to vacuum to waste.

  2. Clean and remove winter debris cover and if possible allow to dry before folding up and packing away for the summer – if the cover has sustained any damage during the winter now is a good time to get it repaired so it is ready for the autumn.

  3. Re-commission plantroom equipment.

  4. With the multiport valve in the waste position vacuum the pool floor to remove any debris that has settled during the winter – keep an eye on the water level in the pool as it will drop while you are vacuuming.

  5. After vacuuming give the filter a good backwash and rinse, then set it in the filtration position and keep the filter pump running.

  6. Brush pool walls thoroughly to get anything ‘clinging’ to the walls into suspension so the filter can start to remove any debris.

  7. Test the pool water paying particular attention to pH, total alkalinity and calcium hardness – if there has been a lot of rain during the autumn it is likely that all the levels could be below the ideal ranges.  Dose the pool with any products required to correct the levels.

  8. Shock dose the pool with chlorine to satisfy any chlorine demand and establish a chlorine level.

  9. Apply an algaecide, either a long-life or regularly dosed version.

  10. If the chlorine level is not too high then fit the solar cover and give it a good brushing if required to clean it.

  11. Keep the filtration system operating continuously for a few days or until the pool water is clear and clean.  After a couple of days check the sanitiser, pH, total alkalinity and calcium hardness levels are where they should be after the initial chemical treatments, adjust as required to achieve the ideal levels.

Dealers: We have a spring showroom poster available that displays the typical products required to open a pool.  Please ask for one on your next order.

A2 silver snap frames are also available.

Spring Poster for Showroom
Spring Poster for Showroom

All’s Smell That Ends Smell

Launching a New Fragrance Range - by Mark Ramsden.

Launching new products may seem easy but behind the scenes there is a lot to think about – let’s talk you through our new Gold Horizons liquid fragrance range.


  • Brainstorming – it’s one thing to recognise product gaps and market needs but quite another to find a saleable proposition.  It starts with a good brainstorming session.


  • Customer Feedback and Sampling – Field sales reports, range gap analysis, customer requests all need to be assorted to confirm product gaps established above.  Some interested customers are then asked more specifically if interest would lead to purchase, under the right conditions of course.


  • Finding The Right Supplier – We passionately buy British where we are able but sometimes this is impossible.  With the spa liquid fragrance, we heard that there was a perfumery in Gloucestershire that specialised in both old-fashioned smells as well as modern smells – well certainly British for sure.


  • Specification Considerations – Fragrances need to linger in the water and be compatible and non-reactive to halogens that they would need to co-exist with.


  • Getting Timings Right – This usually coincides with price books, marketing programmes and launch platforms – for CPC this usually is for the forthcoming season.


  • Quality Testing the Final Product – involved first smelling all the fragrances and matching to the descriptions of the smells (John Key and Tracey Ogden were the Senior Smellers!).  After this, the product was then tested in local hot tubs.


  • Presenting New Products Before Launch – Sometimes this requires ‘cheating’ with dummy containers mocked up for exhibitions.  In the case of our new liquid fragrances this involved colouring water with pastel paint to show the colour difference.  At SPATEX, two customers smelt the coloured water and remarked how nice they smelled – water with pastel shades!!


Two bottles of water
Two bottles of water with a touch of paint from a child's pastel paint set. Something that we mocked up for show at SPATEX.

  • Launch – Set the launch date and work hard to achieve it to avoid customer disappointment.


CPC Sponsors Jack Laugher, Champion Diver

CPC is delighted to be sponsoring the current British Diving Champion, Jack Laugher.

Jack  410x 512 px1

Jack competed in the Commonwealth Games in Delhi and finished eighth in the World Championships held in Shanghai. Jack also competed in the London 2012 Olympics at the age of just 17.

Jack has started 2014 in a winning way, at the beginning of February he achieved 2 gold medals at the British Diving Championships.  What a fantastic way to start the year!

We look forward to spending time with Jack.

Jack Laugher
Jack Laugher

You can read more about Jack on his website.

source: http://www.jacklaugher.com/about/about-jack

Gold Horizons - The Start of a Golden Era


Early March 2014, Gold Horizons Update...

We are very pleased to have taken delivery of the materials required to start packing our new premium range, Gold Horizons.

Dave Green, our Warehouse Supervisor, unloaded the delivery vehicle and the production department is busy getting it ready for packing.  We are just waiting for the new labels to arrive before it's all hands to the pump to get our new range ready to despatch.  


Gold Horizons - arriving
Gold Horizons - new product arriving.


Gold Horizons - The Start of a Golden Era

We are proudly introducing our super premium range; Goldhorizons® and GoldhorizonsSPA®. Set for full product release on March 31st 2014, this is an innovative and attractively packaged range of convenient ‘Solution-Led’ products for pools and hot tubs. The range is ideal for those wishing to save time, explore new and unique treatments or for problem solving. The “gold standard” includes much anticipated ‘Throw & Go’ Water treatments, heat retainers, natural clarifiers and solution resolving chemicals.

Soon you will be able to benefit by saving time, effort and hassle in the treatment of your pool and/or hot tub. Gold Horizons products are made from quality formulas and sourced from leading world manufacturers in both America and Europe.

Please contact the office if you would like help and information.

Gold Horizons - a film about our new products.

Hot Tubs - A Little Piece of History.

In the early 1900s the Jacuzzi brothers emigrated from Italy to California.  They were engineers by trade and set up a company bearing the name Jacuzzi.  One of the brothers, Candido, invented the whirlpool bath in the late 1940s.

Candido’s son, Kenneth, was diagnosed with rheumatoid arthritis as a young child and received hydrotherapy treatment in hospital for his chronic pain.  Candido and a team of engineers invented a submersible pump (the J-300) so that Kenneth could have a soothing hydro massage in the bathtub at home.

As a result, in the mid 50s, Jacuzzi developed a small niche in the surgical supplies market for the J-300 pump and it was sold to hospitals and schools.  In the late 1960s Roy Jacuzzi (Candido’s grandson) joined the company and had the idea of marketing the J-300 to the growing leisure and fitness market.  Roy developed an integrated system and patented the first bathtub with a built-in whirlpool system.

The rest, as they say, is history…


Jacuzzi, History, 21/11/2013, http://en.jacuzzi.eu/jacuzzi-world/history

Funding Universe, 21/11/2013, http://www.fundinguniverse.com/company-histories/jacuzzi-inc-history/

Winterising Tips - Blue Horizons Multifunctional Floating Dispenser

Blue Horizons Multifunctional (pre-filled) Floating Dispensers
Blue Horizons Multifunctional (pre-filled) Floating Dispensers


Outdoor pools that suffer major water dilution over the winter and early spring may benefit from the addition of a Blue Horizons Multifunctional Floating Dispenser, applied to the pool at its lowest setting. This gives a chlorine output to the pool, taking some pressure off your winter algaecide. This is especially beneficial if the winter and spring are mild.

Meet The CPC Team

We have updated our website with some of our photos, click here if you would like to have a look.

Winterise Your Pool - Seasonal Tasks


At the end of the outdoor swimming season there are a few things that you need to do to prepare the pool for the winter to ensure that the pool and pool equipment are protected from damage and that the water stays in reasonable condition. If you are not confident in winterising the pool yourself then we would recommend that you talk to your Blue Horizons supplier, who in most cases will be pleased to do it for you.

If you are confident that you can winterise the pool yourself then below is a brief outline of some of the things that need to be done.

1. Remove the solar cover, clean it, pack it up carefully and store it away somewhere that mice can’t get at it.

2. Lower the water level in the pool so it is approximately 150mm – 200mm below the skimmer mouth opening in the pool.

3. Add a 10mg/l shock dose using Blue Horizons Granular ShockShock ‘n’ Floc Granules or Rapid Shock

4. Check the pH level and raise it to 7.6 – 7.8 if you are using Blue Horizons Ultimate Winter Time or Concentrated Winter Time. This is slightly higher than the normal range and allows for dilution by rainwater (rainwater tends to be acidic) during the closed season.
If you are using AlgiMAX Eliminator or Kleenpool, ensure the pH is adjusted to 7.2 – 7.6.

5. Add Blue Horizons Ultimate Winter TimeConcentrated Winter Time or AlgiMAX Eliminator at the required dose rate, or Kleen Pool.

6. Keep the filtration system running after you have added the above products to ensure they are distributed, to do this you will need to close the valve for the skimmer(s) in the plant room and just draw water via the main drain, otherwise you will suck air into the circulation system.

7. Put bungs into the water outlets at the bottom of the skimmer(s) to stop rainwater going down the pipe.

8. In the plant room open the valve for the skimmer(s) and run the pump for a few seconds only, this will clear the skimmer pipelines of water.

9. Turn the filtration system off.

10. Drain down the pump, filter and heater as per the manufacturer’s instructions.

11. Disconnect the pipe-work from the pump, if the plant room is likely to freeze or get damp during the winter it is good practice to remove the pump to a warm, dry place.

12. Float some items in the pool, old chemical containers are ideal for this but weight them first with some small stones so that they are partially submerged under the water. Doing this will take the pressure off the sides of the pool should ice form on the water’s surface.

13. Put an old, weighted chemical container in the skimmer(s), this will help relieve the pressure off the skimmer sides – because although the skimmer is empty at the time of winterising it will fill with rainwater over time.

14. Fit your winter debris cover to keep leaves and other debris out of the pool during the closed period.

15. Every 4 – 6 weeks add a 5mg/l dose of Blue Horizons Granular Shock, Shock ‘n’ Floc Granules or Rapid Shock and brush pool to help distribute the product as best you can.

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